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How Can We Help?

If you have concerns about an animal being neglected or treated with cruelty, please contact your nearest SPCA centre.

SPCA is the organisation tasked with upholding the Animal Welfare Act 1999 in New Zealand.  Unfortunately, they are the only ones with legal powers.

If you have no luck, please contact us and we’ll see what we can do.

As part of our new model, New Lives is no longer taking in cats (we are focusing on providing a long term subsidised desexing program instead) except where the cat has been adopted from New Lives previously.

Desexed cats can be privately rehomed responsibly so we do encourage you to try this first.  After all, you know them better than anybody else.  Reach out to friends and family, advertise on Trademe, and we are happy to put a Community Rehoming post on our social media to give you a hand.  If the cat has been adopted from another rescue or shelter, get in contact with them as there may be a safety net clause in your adoption contract.

If you are unable or unwilling to rehome your cat yourself, please reach out to our colleagues at Paws 4 Life who may be able to help.  Please note, Paws 4 Life does require a mandatory surrender fee of $200 for each desexed owned cat to help offset their initial costs (there is no surrender fee if that cat was adopted from them in the first place).

As part of our new model, New Lives is no longer taking in cats (we are focusing on providing a long term subsidised desexing program instead) but if you reach out to our colleagues at Paws 4 Life they’ll be able to help you with any cats and kittens that you are unable to keep.

If you are keeping mum and are struggling to have her desexed (or you need help with any other cat you are keeping) check out our community desexing program.

The first step is to make sure they’re actually stray. A stray cat doesn’t have an owner or anybody to look after them. Have a chat to your neighbours, pop up a post on your local Facebook community and regional Lost & Found Pet groups (the New Zealand Lost Pet Register has a huge reach), and pop them into any vet clinic or shelter to be checked for a microchip at no cost.

If you can’t find an owner, please reach out to our colleagues at Paws 4 Life and they’ll be able to help you.

If they are vulnerable (very young, very old, sick, or injured) get in touch with Paws 4 Life straight away so they can be cared for while an owner is located.

As part of our new model, New Lives is no longer taking in cats (we are focusing on providing a long term subsidised desexing program instead) so we are no longer lending out humane traps but traps are available to hire at Hamilton City Council Animal Education and Control.

Abandoning (deserting – see s 14 Animal Welfare Act 1999) a cat is an offense but unfortunately it happens all of the time.  

In the first instance, contact your nearest SPCA centre.  It is important to note that language can be important – the cat has been deserted, and you have not fed them.

If you have no luck via this avenue, please reach out to our colleagues at Paws 4 Life and they’ll be able to help you.

The number of dogs we can have in care is entirely dependent on what space our trainer has available. 

Desexed dogs who are behaviourally sound can be privately rehomed responsibly so we do encourage you to try this first.  After all, you know them better than anybody else.  Reach out to friends and family, advertise on Trademe, and we are happy to put a Community Rehoming post on our social media to give you a hand.  

Get in touch to see if we can help.  If we can’t, we may be able to point you in the direction of an organisation who can.

The number of horses (or other livestock) we can have in care is entirely dependent on what foster homes we have available.  Get in touch to see if we can help.  If we can’t, we may be able to point you in the direction of an organisation who can.  Please note, in the case of horses, we are able to take on welfare cases only.